Our Story
The Traveller’s journey started in 2005 when Executive Director, Yvonne Low turned her dream of creating travel experiences for others to enjoy, into a reality.
Yvonne was, and always has been, an avid traveller. In the early stages of her career she worked in the UK and Hong Kong, and 34 years ago settled in Singapore. She was exposed to travel and a wide range of destinations at an early age and very soon realised that she wanted to give others the opportunity to enjoy travel as much as she did.
For 25 years she managed a leading public listed inbound and outbound travel company. However, her passion was to focus on destination management and in 2005 launched The Traveller. Sharing this vision and partnering with her in this venture from the start were Low Eng Loo and Grace Chong, who are actively involved with Yvonne as co-Founders and Directors.
With the dynamic combination of Yvonne’s training in strategic and services marketing, Eng Loo’s banking and finance background and Grace’s strong inbound management experience, the Company very quickly grew from strength to strength. The founding Directors’ past experience and excellent reputation gave them the ability to attract and retain excellent staff, suppliers and customers.
The Company continued to expand with a Malaysia office opening 10 years ago, This team is managed by Jessica Koh, who’s qualifications in advertising and marketing bring added value to services provided.
Today the company employs over 60 staff across Singapore and Malaysia, has a fleet of mini-buses, coaches, a team of more than 50 tour guides and an exceptionally strong supplier network which gives them strong bargaining power.
The strong, ongoing support of clients continues to be testament of The Traveller’s ability to deliver and to stay relevant in designing travel experiences for customers worldwide. The Company’s philosophy of “one size does not fit all” is something that Yvonne stands by firmly, as there is the ongoing necessity to curate new products and travel solutions aligned to the needs of every discerning leisure and business traveller.
As a leading DMC they create the traveller’s Singapore, Malaysia or Indonesia story by revealing the destination with an authenticity beyond the reach of any other travel company. They have provided FIT and Tailormade, GIT and MICE travel services for thousands of passengers. Clients are, amongst others, global banks, pharmaceutical companies and leading multi-national companies from the UK, France, Middle East, China, India, Australia, South Africa, Mauritius, Myanmar, Philippines, Indonesia and Malaysia.
The Traveller works closely with the Singapore Tourism Board to maintain momentum through their ongoing business transformation. Together they inspire new possibilities for agents and travellers.
The Traveller’s contribution to the travel industry has been recognised through the attainment of numerous Awards, including the prestigious Best Inbound Travel Award by Singapore Tatler for 12 consecutive years (2007- 2019). They have attained their Masters in MICE Accreditation from the travel intermediaries and are a member of the Singapore Association of Convention Exhibition (SACEO).